Shipping Policy

1. Overview

Feel More Energy LLC ships worldwide! We're committed to getting your products to you quickly and safely so you can start feeling more energy as soon as possible.

2. Processing Time

2.1 Standard Orders

• Processing Time: 1-3 business days
• Orders are processed Monday through Friday (excluding holidays)
• Orders placed after 2:00 PM EST will be processed the next business day

2.2 Preorders

• Estimated Ship Date: Will be communicated at time of preorder
• You'll receive an email notification when your preorder is ready to ship
• Preorder customers receive priority shipping and VIP access

3. Domestic Shipping (United States)

4. International Shipping

We ship to over 100 countries worldwide! Delivery times and costs vary by destination.

4.1 Estimated Delivery Times

• Canada: 7-14 business days
• Europe: 10-20 business days
• Australia/New Zealand: 12-25 business days
• Asia: 10-20 business days
• Latin America: 15-30 business days
• Rest of World: 15-35 business days

4.2 International Shipping Costs

International shipping costs are calculated at checkout based on:

• Destination country
• Package weight
• Selected shipping method

4.3 Customs, Duties, and Taxes

5. Order Tracking

Once your order ships, you'll receive:

• A shipping confirmation email
• Tracking number for your package
• Link to track your shipment in real-time

Note: Tracking information may take 24-48 hours to activate after shipment.

6. Shipping Carriers

We partner with trusted carriers to ensure safe delivery:

• Domestic (US): USPS, UPS, FedEx
• International: USPS International, DHL, FedEx International

The carrier is selected based on your location and shipping method to ensure the fastest, most reliable delivery.

7. Shipping Restrictions

7.1 PO Boxes and APO/FPO Addresses

We ship to PO Boxes and military addresses (APO/FPO/DPO) via USPS only. Expedited shipping is not available for these addresses.

7.2 Remote Locations

Shipping to remote or rural areas may require additional time and may incur extra fees.

8. Order Modifications

Need to change your shipping address or cancel your order?

• Contact us immediately at support@feelmoreenergy.com
• We can only modify orders that haven't been shipped yet
• Once tracking is generated, the order cannot be changed

9. Delivery Issues

9.1 Delayed Shipments

If your order is delayed beyond the estimated delivery date:

• Check the tracking information for updates
• Contact the carrier directly with your tracking number
• Reach out to us if the package is delayed more than 5 days

9.2 Lost or Stolen Packages

If tracking shows your package was delivered but you didn't receive it:

• Check with neighbors or building management
• Verify the delivery address on your order
• Contact us within 7 days — we'll help investigate

We are not responsible for packages stolen after confirmed delivery, but we'll do our best to assist you.

9.3 Damaged Packages

If your package arrives damaged:

• Take photos of the damaged box and products
• Contact us immediately at support@feelmoreenergy.com
• We'll send a replacement or issue a full refund

10. Undeliverable Packages

If a package is returned to us as undeliverable due to:

• Incorrect address provided by customer
• Multiple failed delivery attempts
• Refused delivery

We'll contact you to arrange reshipment. Customer will be responsible for reshipping fees.

11. Holiday and Peak Season Shipping

During holidays and peak seasons:

• Processing and delivery times may be extended
• We recommend ordering early to ensure timely delivery
• Expedited shipping is highly recommended for time-sensitive orders

12. Questions?

Have questions about shipping? We're here to help!